Front Desk / Social Media Officer at SHIKANA GROUP LIMITED

Job Specifications

Front Desk:

Responsible for admitting guests and customers
Responsible for taking and receiving customers phone calls and emails
Responsible for sorting correspondence
Responding to client’s inquiries and complaints
Collating and ordering companies supplies
Ensuring the reception area is clean and organized all time
Updating company’s documents and files and ensuring mistakes are looked into
Maintaining and updating meeting schedules for the company Providing operational suppor

Social Media:

Creating content, including text posts, video, and images for use on social media;
Promoting products, services, and content over social media, in a way that is consistent with an organization’s brand and social media strategy;
Scheduling social media posts using applications such as Hootsuite, TweetDeck, Canva, etc;
Interacting with clients and dealing with clients’ inquiries;
Developing and introducing proposals to clients about our various products and services;
Developing new social media strategies and campaigns;
Keeping track of data and analyzing the performance of social media campaigns;
Collaborating with colleagues from across departments to ensure branding is consistent;

Application Closing Date 11th January 2022

Interview scheduled week of 17th January 2022

Commencement date: 1st February 2022