Front Desk / Social Media Officer at SHIKANA GROUP LIMITED
Job Specifications
- Full Time
- Required Qualifications: High School Diploma or University diploma in Business, Management or other similar qualification
- Location: Dar es Salaam, Tanzania

Responsibilities
- Responsible for admitting guests and customers
- Responsible for taking and receiving customers phone calls and emails
- Responsible for sorting correspondence
- Responding to client’s inquiries and complaints
- Collating and ordering companies supplies
- Ensuring the reception area is clean and organized all time
- Updating company’s documents and files and ensuring mistakes are looked into
- Maintaining and updating meeting schedules for the company Providing operational suppor
- Creating content, including text posts, video, and images for use on social media;
- Promoting products, services, and content over social media, in a way that is consistent with an organization’s brand and social media strategy;
- Scheduling social media posts using applications such as Hootsuite, TweetDeck, Canva, etc;
- Interacting with clients and dealing with clients’ inquiries;
- Developing and introducing proposals to clients about our various products and services;
- Developing new social media strategies and campaigns;
- Keeping track of data and analyzing the performance of social media campaigns;
- Collaborating with colleagues from across departments to ensure branding is consistent;

Qualifications
- High School Diploma or University Diploma in Business, Management. A University Degree ie B.Sc in Business Administration or any related discipline is a plus
- 1-2 years proven experience as front desk representative agent/social media
Additional Information
Strategic Skills
Human Management.
Turnkey projects
Industry Knowledge
Analytical Skills
Strategic perspective
People Management
Project Cost and Budget Monitoring
Business acumen
Application Information
Application Closing Date 11th January 2022
Interview scheduled week of 17th January 2022
Commencement date: 1st February 2022