Front Desk / Social Media Officer at SHIKANA GROUP LIMITED

Job Specifications



  • Responsible for admitting guests and customers
  • Responsible for taking and receiving customers phone calls and emails
  • Responsible for sorting correspondence
  • Responding to client’s inquiries and complaints
  • Collating and ordering companies supplies
  • Ensuring the reception area is clean and organized all time
  • Updating company’s documents and files and ensuring mistakes are looked into
  • Maintaining and updating meeting schedules for the company Providing operational suppor
  • Creating content, including text posts, video, and images for use on social media;
  • Promoting products, services, and content over social media, in a way that is consistent with an organization’s brand and social media strategy;
  • Scheduling social media posts using applications such as Hootsuite, TweetDeck, Canva, etc;
  • Interacting with clients and dealing with clients’ inquiries;
  • Developing and introducing proposals to clients about our various products and services;
  • Developing new social media strategies and campaigns;
  • Keeping track of data and analyzing the performance of social media campaigns;
  • Collaborating with colleagues from across departments to ensure branding is consistent;


Additional Information

Strategic Skills

Human Management.

Turnkey projects

Industry Knowledge

Analytical Skills

Strategic perspective

People Management

Project Cost and Budget Monitoring

Business acumen

Application Information

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